Travel cancellation insurance
We recommend that you take out our travel cancellation insurance (no excess). The insurance premium will need to be transferred to our account together with your deposit. The insurance covers all cancellation costs, e.g. in case of a positive COVID-19 test result, quarantine obligation if close relativies in the common household get sick with COVID-19, in the event of unexpected illness with hospitalisation, accident or death of the insured person and/or their family members. Significant property damage and much more are also insured.
Please refer to the information sheet “Hotelstorno Plus” (see www.ramsi.at/buchung) for the complete policy of the travel cancellation insurance as well as the procedure in the event of a claim. Arrival and departure (train or plane ticket, car train, etc.), ski passes and ski lessons are not insured. If you have your own travel cancellation insurance, you will need to handle the formalities yourself in the event of a claim.
Info sheet hotel cancellation as PDF to download